Recent Why SERVPRO Posts

When You Need a Helping Hand, Trust SERVPRO® of Central Honolulu

5/5/2022 (Permalink)

The Team SERVPRO of Central Honolulu

There’s more to SERVPRO than general cleanup, restoration or construction services. When even the biggest natural or man-made disasters happen, we’re here to help.

Living on an island means the weather is often unpredictable, and you never know when the perfect surfing wave could turn into something more dangerous. When water or other forces strike your home or business, you can trust SERVPRO to restore your safe space back to preloss condition.

Flooding can happen at any time, and it can inflict catastrophic damage, whether it’s an inch or a foot deep. In fact, floods cause more than $10 billion in damages nationwide every year.

If you’re a home or business owner, you will likely encounter flooding issues, but don’t worry! SERVPRO has the tools to deal with the damages. We’ll help you understand the severity of the damage so you’re able to make the right choice for restoration.

We have the tools to detect hidden moisture and extract standing water. We’ll also work with you to create a water damage repair plan that ensures your home is clean, dry and returned to its preloss state.

A fire department in the United States responds to a fire every 23 seconds, and there was roughly $8.1 billion in direct property damage and losses nationwide in 2020. If your home or business has sustained fire damage, we’ll jump right into action with our seven-step restoration process.

This starts with an inspection and damage assessment and progresses through all the necessary, in-between steps before starting repairs and construction.

Storms can bring about anything from floods and wildfires to tornadoes, hurricanes and blizzards.

In Hawaii, storms often quickly lead to flooding. For example, in March 2021, heavy rain led to a devastating series of floods that led to a tremendous amount of damage to the entire state. These severe flash floods triggered a state of emergency in Hawaii. Rain fell at more than three inches per hour, totaling 20 inches in spots.

Storm and water damage can affect not only the structure of your home but your belongings as well. SERVPRO specializes in content restoration, with the mindset of restoring rather than replacing.

Some of our services include dry, wet, foam and abrasive cleaning. If your home requires more extensive cleaning, we also offer move-out services. Our goal is to get you back into your newly restored house as quickly as possible.

What Sets SERVPRO Apart?

We’re there when you need us. You can reach out to a SERVPRO expert via our 247 Emergency Line day or night and receive immediate assistance.

Our experts in green are part of the No. 1 cleanup and restoration team in the nation with more than 50 years of experience. We’re locally owned and operated, but we’re also backed by a network of more than 1,900 locations around the United States, so you can rest assured we’ll have your home or business back to “Like it never even happened,” status as quickly as possible.

Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.

Would Your Business Be Ready for an Emergency?

2/17/2022 (Permalink)

Team Management Team

Running a business is more than a full-time job—it’s an overtime job. Between all the small tasks it takes to keep business up and running like staffing and payroll, you also have the pressure of keeping up with ever changing technological advancement, let alone marketing well.

You’ve worked hard to get where you’re at, and we want to help make sure a disaster doesn’t take you down.

Often times, it takes just one disaster to push a business off-track for good. According to FEMA, 40% of small business don’t have the resources to reopen after a disaster shuts down business, and a quarter of those that do reopen will close within a year.

If the pandemic has taught us one thing, it’s that it is essential to have a disaster plan in place should anything outside of your control try to shut you down. Three-quarters of small businesses in the United States don’t have a disaster plan in place, but that doesn’t have to be you. We want to help you do everything you can to protect what you’ve built.

SERVPRO of Central Honolulu proudly helps businesses like yours prepare for disaster by helping you create an Emergency Ready Plan. We assist you by evaluating your specific concerns and needs according to your location and industry.

We’ll cover everything from storm damage to data recovery, so that if your business ever faces disaster, you can minimize downtime and impact because you already have a plan of action. With our plan, you’ll know exactly what to do and when.

Don’t make your business journey any tougher than it already is. Let our experts at SERVPRO get you prepared with an Emergency Ready Plan. It could end up being why your business survives and doesn’t shut down for good.

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

Make the Most of Minutes if Your Pauoa Home Is Damaged

1/27/2022 (Permalink)

Insurance Insurance Liason

Do you know how common home damage claims are in the United States?

If you guessed a few thousand or even one-hundred thousand are reported each year, your estimate would be very low. In fact, experts estimate that millions of American homeowners file damage claims each year.

Homeowners file claims for a variety of reasons. They can include severe weather issues, like wind, hail and rain. Other claims happen because of home accidents and appliance malfunctions.

On the surface, it might seem like these different types of claims have little in common. But in reality, they do have one important similarity: The sooner the repair process gets started, the better your outcome is likely to be.

Minutes and hours make a difference, especially if your home suffers water damage. You’ll want to move quickly to stop it from spreading.

Floors can buckle and warp within a few days. Upholstery can begin to fade and stain. You may even begin to smell the first signs of mold (a musty smell in the air) within a few hours.

Work With a Team That Is Ready to Go

If you need water or fire damage restoration services, you don’t have to wait.

We know how quickly damage can worsen, so we’re always available to help during an emergency. We’re ready to work with you 247, including weekends and holidays. All you have to do is call.

The technicians you’ll meet when you work with our team are highly trained experts. They’re ready to assist you with the knowledge and experience from high-level training and the best certifications.

Plus, they’re able to use SERVPRO’s advanced technology to create a personalized, powerful and effective restoration plan for your home.

If your home is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Let SERVPRO Clean Your Space After a COVID-19 Case

8/27/2021 (Permalink)

A digital image of the COVID-19 virus When your business needs to get rid of COVID 19, call SERVPRO of Central Honolulu to get the job done safely!

Has your home or business hosted a person with COVID-19 by accident?

The virus can stay active on surfaces and should be thoroughly cleaned to prevent the spread of more cases. Call SERVPRO of Central Honolulu to clean your home or business. We have extensive knowledge and equipment to clean your space safely and effectively. 

Due to the COVID-19 pandemic, the expectation of "clean" has changed. SERVPRO has developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to address the current pandemic. This proactive, viral pathogen, cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

SERVPRO has helped many businesses on Oahu ensure the safe return of employees and customers with peace of mind. Let us help you! 

What Makes SERVPRO Of Central Honolulu the Best Choice for Your Restoration

8/26/2021 (Permalink)

A portait style photo of Andy and Glenna Maras SERVPRO of Central Honolulu owners Glenna and Andy Maras

Our Owners: Andy and Glenna Maras

SERVPRO has national recognition, we are Faster to Any Size Disaster. SERVPRO is successful in satisfying customer expectations because of our national training. SERVPRO of Central Honolulu continues to exceed customer expectations because of the standards of our owners Andy and Glenna Maras.

Andy Maras and his wife, Glenna Maras, are the owners of two SERVPRO franchises on the island of Oahu. He and his wife Glenna co-owned and opened their first franchise 7 years ago. SERVPRO of Central Honolulu being their second franchise, they are well prepared, equipped and qualified to help you with any restoration services.

Andy has been in the construction industry for over 20 years. His knowledge, skill, and training can be attributed to his drive, work ethic, and compassion; all of which he expects his staff to practice. In building the franchise SERVPRO Central Honolulu and reporting to customers' homes alongside his staff, Andy has ensured the proper training, and greatest customer service and satisfaction. 

Glenna Maras, a mother of 5 and cleaning expert is family-oriented and diligent in paying attention to client homes in detail. Ask any crew member; Glenna will check, double check, and triple check all work done to the cleaning of each paper clip to make certain your home is restored with the uttermost care and expertise. 

SERVPRO of Central Honolulu has been built, and supported by our owners Andy and Glenna Maras, who consistently look for improvement and aim for nothing less than the best. Do not rely on sub-par restoration companies to restore your home. SERVPRO of Central Honolulu will restore your home in case of water, fire, mold, storm or commercial damage with nothing but the greatest care.

If your business has experienced any water, fire, mold, or storm damage call our SERVPRO team (808)-235-5015 today for an inspection.

SERVPRO of Central Honolulu Travels to Detroit to Aid Families in Storm Relief

7/9/2021 (Permalink)

A UHAUL rental truck at a fuel station ready to make the long drive from Texas to Michigan SERVPRO of Central Honolulu is ready to lend a hand when you are in need!

On Thursday, June 24 heavy rains started pouring on the neighborhoods surrounding Detroit, Michigan. Over the weekend the area received over 7 inches of rain which flooded most of Wayne County. 

Andy Maras, the owner operator of SERVPRO Central Honolulu, has accompanied his team to the mainland to help relieve the Detroit area while still managing a local team here on island to continue service to our neighbors on Oahu. Our team flew straight to San Antonio to pick up equipment from our last mainland trip to service during the Austin, TX winter storms of February 2021. After picking up a rental truck and driving across the country, we are now working to help residents get rid of the water and moisture as soon as possible. 

In times of need, SERVPRO of Central Honolulu is ready to rise to the occasion. We are happy to help serve our neighbors on island on any day. We are also prepared to help neighborhoods in need of an extra hand after large storms. 

Moving Forward After COVID-19

6/25/2021 (Permalink)

Certified: SERVPRO Cleaned Logo Rebuilding our communities together.

New Times New Expectations: Certified: SERVPRO Cleaned

Our communities are re-opening on Oahu, and though life may not feel the same, we’re all moving toward a new kind of normal. Expectations of visitors, customers, and employees are changing. Staying safe, considerate, and healthy is of top priority and concern. Due to the COVID-19 pandemic, the expectation of "clean" has changed. SERVPRO has developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Visit the link above to see Our 3 C's of Certified: SERVPRO Cleaned. 

If your business is need of any SERVPRO restoration, remediation or cleaning services call (808)-744-2730 today!

Advanced SERVPRO technology can restore your property faster!

6/7/2021 (Permalink)

A thermal imaging camera finding excess moisture in a customers home before mitigation SERVPRO of Central Honolulu utilizing equipment to find hidden damage

Should disaster ever strike your home and cause damage, you'll find yourself busy with plenty of new tasks that need completing. When you call SERVPRO of Central Honolulu you can rest easy knowing that we will clean and store your belongings, mitigate the damage, restore your property with new materials when necessary, and work with your insurance company to get it all done! This way you can focus on your family and get back to a regular schedule as fast as possible.  Ever wonder how SERVPRO is able to clean so thoroughly? Check out our before and after page to see some examples. We are capable of getting the best results because we use the best technology. For example, take a look at this Thermal Imaging Camera. This non-invasive tool helps us find moisture that may have seeped through grout. At SERVPRO Of Central Honolulu we will clean meticulously to prevent bacteria and microbial growth.  Call us at (808) 235-5015 so that we can get started on your project! 

SERVPRO of Central Honolulu is IICRC Certified

5/27/2021 (Permalink)

Central Honolulu IICRC Badge As an IICRC certified inspector, cleaner, and installer, you can rest easy knowing that SERVPRO of Central Honolulu will get the job done right!

Who is the Institute of Inspection Cleaning and Restoration Certification (IICRC)? 


The IICRC is a globally recognized, non-profit organization that sets standards for inspection, cleaning, restoration and installation. Designed to help consumers identify exceptional providers, the IICRC awards firms that display exceptional services. SERVPRO of Central Honolulu is honored to be one of the select businesses to receive this award. 
 

SERVPRO of Central Honolulu technicians have completed courses provided by SERVPRO and the IICRC in order to gain a thorough and diversified training experience. In addition to standard SERVPRO training, here is a list of IICRC courses that SERVPRO Central Honolulu teammates have passed: 

  • Water Damage Restoration
  • Applied Microbial Remediation
  • Applied Structural Drying
  • Carpet Cleaning
  • Fire and Smoke Restoration
  • Odor Control
  • Contents processing

With our existing relationship with the IICRC, SERVPRO of Central Honolulu is proud to continue serving our community with the greatest care and quality. Give us a call so we can get started on your project!

SERVPRO Restores after Bio-Hazard

6/25/2020 (Permalink)

ross store front SERVPRO of Central Honolulu performs services for bio-hazard.

Ross in Honolulu Calls SERVPRO to Solve a Bio-Hazard

Ross, located in Honolulu, was affected by a biohazard. With backed up pipes and drains, contaminants rushed up onto the bathroom and hallway floors. Because the water had human waste contaminants, the water job was a category 3. With such a high category of contamination the cleaning and restoration process becomes much more detailed. With a category 3 if the water is too set, or seeps into any cracks, walls, or items, these items are to be torn out, treated, and replaced. 

Luckily the damages to this commercial building were minimal. The water had not set into the grout or the walls. Meaning all that was needed was for the water and contaminants to be extracted. We removed all waste and then cleaned and sanitized all affected surfaces. Our team was in an out within hours.

If you are in need of restoration services call our SERVPRO team at (808)744- 2730. They specialize in commercial or household cleaning, as well as restoration and reconstruction services for mold, fire damage, floods, and storms. Call today for an inspection.

Rain Leaks Through Roof in Mililani Home

10/2/2019 (Permalink)

square whole in portion of ceiling Damages to this roof was caused by storm damages to this Mililani home's roof.

Before SERVPRO's Services To Storm Damage in Mililani Home

Depicted in the photo is before our SERVPRO team had provided reconstruction services to this Mililani home. With damage to their roof, water from the rains had been leaking into their home through their ceiling. After SERVPRO technicians checked the ceiling we determined the best route to restore their ceiling would be to tear out the affected areas in the ceiling and replace that portion of the ceiling entirely. The home owners were very grateful for our teams communication of each service that would be provided. They were also appreciative of our teams polite and courteous conduct while restoring their home. Their kitchen turned out amazing, there were no visible seams and all damages were repaired. Home owners said "You can't even tell we had a huge hole in our ceiling!"

If you are in need of restoration services call our SERVPRO team at (808)744- 2730. They specialize in commercial or household cleaning, as well as restoration and reconstruction services for mold, fire damage, floods, and storms. Call today for an inspection.

Oahu Residents: We Specialize in Flooded Bathroom Cleanup and Restoration!

6/12/2019 (Permalink)

Mold can spread to adjacent walls

A bathroom can flood at any time, although flooding most often occurs during heavy rainfall. Bathrooms are inherently prone to flooding because they have multiple water supply lines and water drainage pipes. There are a number of reasons why your basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

In this particular case this bathroom’s water supply-line to the toilet had a small leak. The leak affected the wall behind the toilet and the sink. The leak was small enough that it went unnoticed for some time allowing the water to spread underneath the tile flooring. The water spread to the wall across from the toilet and sink, which was shared with the daughter’s back closet wall. The water also spread into the shared wall of the master bathroom. Since the water was not noticeable to the eye, mold was able to grow. The homeowner noticed some discoloration behind his toilet and gave us a call. Upon inspection we were able to track the water into the daughter’s closet and to their master bathroom. We performed mold remediation services which included removing affected drywall, removing the sink vanity, removing the tile flooring, and remediating the mold left on the wooden framework. After we finished the removal of all affected materials and cleaned up the areas, we called in a Hygienist to collect an air quality sample. The results came back showing a low spore count, thus passing the air quality standard which allowed the Homeowner began his remodel project on his two bathrooms.

Have Questions about Bathroom Flooding?

Call Today - (808) 744-2730

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded bathroom can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Central Honolulu and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Bathroom Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Bathroom Flooded? Call Us Today – We’re Ready To Help (808) 744-2730

Does Your Oahu Home Have A Mold Problem?

6/12/2019 (Permalink)

Materials removed to abate mold Materials removed to abate mold

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce health effects.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

This Rental property had a slow leak in a drain line, when the plumber came to fix the leak, he opened up the drywall to access the pipe and found mold. The owner then contacted us to assess the damage. We found the mold had spread throughout the guest bathroom, living room, and master bathroom. We removed and abated all affected materials, and restored the property to preloss condition.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (808) 744-2730