Recent Posts

Does Your Insurance Truly Cover All Storm Damage For Your Honolulu Properties?

9/11/2019 (Permalink)

Small stream of water coming from ceiling. Seemingly small leaks in your ceiling will lead to much larger damages that your insurance will not cover.

Make Sure You are Aware of What Coverage Your Insurance Provides

Flooding is common throughout the state of Hawaii. Our rainy season is November to March, taking up almost half a year. Flooding and storm damage is particularly common for local Honolulu homes and businesses. Many Hawaii residents, and business owners find themselves refusing to assess “minor damages” due to financial hardships, which proves to be counterproductive when seeking the most cost efficient way of keeping your home safe, and up-kept throughout the year. To ensure your property is receiving the best care as well as protecting your wallet if disaster strikes follow our SERVPRO recommended steps.

Check What Your Insurance Does NOT Cover With Flooding Damage

Most insurance companies do not cover flooding damage when the water runs into a home from outside. This means if any rushing or flooding water outside were to enter your home through a door, window, or crack the insurance may not cover the damages. Insurance companies do NOT cover water damage if the water enters over the threshold of your home, meaning if the water comes in through your front door damages will not be covered. Call and check with your insurance company to inquire what damages they will cover. In the case, your insurance will not cover these damages take comfort in knowing there are steps you can take to prevent your home from suffering from flood damages. Have your home prepared with sandbags, and a sump pump to prevent water from entering your home. Also, be sure to keep on maintenance in your home to prevent possible situations your insurance won’t cover. 

Do NOT Overlook a “Small” Leak 

Do not look past a small leak coming from your ceiling. Keep up the maintenance of your property throughout the year. Insurance companies will decline to pay for storm damages if your property has had ongoing issues you did not take care of that cause damage to your home or business.

Check with your property and contact your insurance company to make certain you are prepared and aware of what needs to be done if your property is in danger of flooding.

If you have been hit by a storm call SERVPRO at (808)744-2730. We specialize in restoration and reconstruction services for fire damage, mold, and storms. Call today for an inspection.

What Makes SERVPRO of Central Honolulu The Best Choice For Your Restoration

9/11/2019 (Permalink)

female and male owners SERVPRO of Central Honolulu owners Glenna and Andy Maras

Our Owners: Andy and Glenna Maras

SERVPRO has national recognition, we are Faster to Any Size Disaster. Though SERVPRO is successful in satisfying customer expectations because of our national training. SERVPRO of Central Honolulu continues to exceed customer expectations because of the standards of our owners Andy and Glenna Maras.

Andy Maras and his wife, Glenna Maras, are the owners of two SERVPRO franchises on the island of Oahu. He and his wife Glenna co-owned and opened their first franchise 5 years ago. SERVPRO of Central Honolulu being their second franchise, they are well prepared, equipped and qualified to help you with any restoration services.

Andy has been in the construction industry for over 20 years. His knowledge, skill, and training can be attributed to his drive, work ethic, and compassion; all of which he expects his staff to practice. In building the franchise SERVPRO Central Honolulu and reporting to customers homes alongside his staff Andy has ensured the proper training, and greatest customer service and satisfaction. 

Glenna Maras, a mother of 5 and cleaning expert is family-oriented and diligent in paying attention to client homes in detail. Ask any crew member who has been out to a job with Glenna, she will check, double, and triple check all work done to the cleaning of each paper clip to make certain your home is restored with the uttermost care and expertise. 

SERVPRO of Central Honolulu has been built, and supported by our owners Andy and Glenna Maras, who consistently look for improvement and aim for nothing less than the best. Do not rely on sub-par restoration companies to restore your home. SERVPRO of Central Honolulu will restore your home in case of water, fire, mold, storm or commercial damage with nothing but the greatest care.

If your business has experienced any water, fire, mold, or storm damage call our SERVPRO team (808)-744-2730 today for an inspection.

What To Do Immediately If a Fire Starts

8/14/2019 (Permalink)

Fires can become unmanageable quickly.

If a fire starts, it is understandable to feel anxious. Here are some tips on what to do in case a fire breaks out in your home. 

Learn how to safely operate a fire extinguisher

There are a multitude of ways in which you can learn how to operate a fire extinguisher. Talk to your local fire department or access their website for more information.

GET OUT, STAY OUT and CALL 9-1-1

Do not stay inside when a fire is happening. If you cannot put it out safely by yourself, contact the authorities!

Yell “Fire!” loudly as you exit

Alerting others of the situation will improve their chances of getting out in time. This could save lives. Leave all your belongings and exit the area.

Go low

If your only exit route is contaminated with smoke, get low to the ground all the way to the exit. Always close doors behind you.

If smoke, heat or flame block your exit, stay in the room

Close the doors and place a wet rag under the door. Call the fire department and give them your exact location. Open a window, try to signal attention or flash a light to signal that you need help.

Follow your family emergency communication plan

Having a family emergency communication plan in place takes unnecessary stress out of stressful situations. Make sure you update your rendezvous spots often in order to avoid mix-ups. If you inhaled smoke, get the necessary medical attention and be sure to rest and assess how you are physically doing.

Fires are unpredictable, it is a good idea to not only have fire detection systems in place but also fire suppression systems. Our team can meet your needs here on Oah’u! We offer safety, maintenance and other services to keep you, your family and your home safe.

Call us at (808) 235-5015 or visit our website:https://www.SERVPROcentralhonolulu.com/

Three Steps You Must Take Before a Storm to Help Prevent Damage

8/6/2019 (Permalink)

Storm approaching
  • Fix any damaged parts of your roof

The roof of your property should get a check up every year, especially after major weather events such as hail storms, for signs of deterioration. Fix all of the broken, misplaced and cracked tiles; remove any dirt buildup, for those can block the drainage channels. If your roof sheeting is damaged, it may need to be replaced. Any beam of light shining through the roof may be a sign that your roof membrane is damaged. Keep in mind that working on a roof can be dangerous, be careful when inspecting the area or contact an expert roofer.

  • Make sure your insurance policy is adequate

Consider the type of coverage you will need. Make sure your insurance provides cover for weather events that are specific to your geographic location. These may include but are not limited to: flash flooding, storm runoff, landslide, and damage caused by falling trees or branches.

  • Listen and comply with information broadcast by your local radio station and weather warning systems

Local radio stations will always broadcast weather information specific to the area in which you reside. Listening to such channels will help you identify areas you should avoid due to flash flooding, road closures, recovery centers and evacuation pathways. In the case of a storm, make sure you are prepared to be without power and have battery operated lights and radios. Be compliant with the information provided in emergency preparedness packets and stay safe!

Storms can hit at any point, and cause varying amounts of trouble. If any  damage happens to your property, our team can meet your needs here on Oah’u! We offer safety, maintenance and other services to keep you, your family and your home safe.

Call us at (808) 235-5015 or visit our  website: https://www.SERVPROcentralhonolulu.com/

7 Common Causes of Fire at Home

8/5/2019 (Permalink)

Cigarettes are one of the leading causes of fire at home.

To better prevent fires, it is important to know the leading causes for them so the proper measures can be taken! Get to know common household practices that can cause and propagate fires.

  • Smoking

According to the National Fire Prevention Association, the leading cause of fire deaths in the United States are cigarettes. A great majority of the fires starts with incandescent ashes or cigarette butts falling into upholstered surfaces. If you smoke, dispose of your ashes properly! Make sure the cigarette is completely out before tossing it into the garbage.

  • Children and Animals

If children or pets are left unattended in the same room as a lit candle, the risks of a fire increase greatly. Make sure to put out candles if you are not in the room with an unattended pet or child. Lighters and matches should similarly not be in close reach of any child. 

  • Dryers

Lint is a great fire-starter. Keep your dryer clean and well-maintained to avoid sparks that could evolve into a fire. Clean your lint filter after each load to minimize risks.

  • Portable Space Heaters

Portable heaters account for a third of all house fires. Make sure flammable items are kept at least 4 feet away from the space heaters. Heaters should not be left unattended or on overnight.

  • Cooking

A lot of house fires happen as a result of using cooking oils, fryers and improper use of microwaves. Never leave a child unattended while cooking, especially if using cooking oil or higher temperatures. Always make sure your stovetop or oven is completely turned off before leaving the kitchen. Keep flames away from loose clothing, paper, and other fabrics

  • Flammable Liquids

Common sense as it may be, keep flammable cleaning agents, paints and adhesives away from heat sources of any kind. Keep them in a ventilated area that is cool.

  • Fireplaces

If you have a fireplace at your home, get it checked out yearly to ensure it is in proper working order. Do not go to sleep with your fireplace on and utilize a screen to prevent sparks from flying off the fire.

If fire damage happens to your property, our team can meet your needs here on Oah’u! We offer safety, maintenance and other services to keep you, your family and your home safe.

Call us at (808) 235-5015 or visit our  website: https://www.SERVPROcentralhonolulu.com/

4 Things You Need to Know About Home Fire Sprinklers

8/4/2019 (Permalink)

Home fires can be prevented

The lion’s share of fire deaths occurs in the home. Fire sprinklers are an effective tool which can save lives and diminish property damage. Many times, a fire sprinkler will extinguish the fire prior to the arrival of the fire department. Check out four facts about home sprinkler systems:

  • A home fire sprinkler system can cause homeowner’s insurance premiums to be lower.

The investment in a fire sprinkler system for your home pays off in great ways. Not only you will be able to have more peace of mind knowing you are adding a layer of protection to your home and belongings, your homeowner’s insurance premium may be lower as well.

  • Fire sprinklers are environmentally friendly.

A fire sprinkler uses roughly 10 times less water than the fire department would to contain the same fire. Fire sprinklers are environmentally friendly, because they reduce the amount of run-off water and pollution that fire damages cause.

  • Only high temperature smoke will activate a fire sprinkler.

Rest easy! Your cigar or burnt toast will not activate the sprinkler system.

  • Maintenance of a home fire sprinkler system is very easy!

Inspect your home to ensure there are no objects that would prevent the water from successfully spilling out. Do not paint the fire sprinkler or hang anything from it.

According to the U.S. Fire Administration: “Home fire sprinkler systems help to reduce the risk of civilian and firefighter fatalities and injuries, homeowner insurance premiums, and uninsured property losses. Yet—many homes aren’t equipped with automatic sprinkler systems often seen in hotels and businesses. Help members of your community understand the effectiveness and value of having a fire sprinkler system in their homes.”

If disaster strikes, SERVPRO of Central Honolulu provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Oahu. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 – (808) 744-2730

Three Things You Can Do Today to Avoid Storm Damage in Your Home

7/18/2019 (Permalink)

Storm
  • Make sure your yard and balcony are well-maintained!

If you secure and store items that could be blown around in a storm, they will not do damage to your house. Strong winds are able to pick up even the larger items of outdoor furniture and trampolines, which will cause great damage to property. Identify the items you may need to secure or store, and put them away as soon as you hear of strong wind or severe storm in a forecast. If you are on vacation, consider securing all of your items before you leave.

  • Make sure gutters, down pipes and drains, are cleaned regularly.

Keeping gutters and down pipes clear of blockages avoids the common problem of water overflowing under the eaves into the roof. Leaves need to be cleared from the valleys of the roof, or else they will make their way into the gutters during rainfall. Keep the drains in your property clear to help water from the surface move away and prevent it from pooling and spilling into your house. Be sure to remove any pots or plants that are being used to hide drainage grates if heavy rain is expected. Always park away from valleys and drains in this type of weather.

  • Make sure to trim trees and branches that have a risk of fall.

Have a qualified landscaper or arborist inspect trees around your property every two to three years to identify any preventative measures necessary. Check the roots of the trees for failure, beware of digging around the trees and be proactive if there is a problem.

If storm damage happens to your property, our team can meet your needs here on

Oah’u! We offer safety, maintenance and other services to keep you, your family,

and your home safe. Call us at (808) 235-5015 or visit our websitehttps://www.SERVPROcentralhonolulu.com/

In Oahu, mold can spread through a home in as little as 48 hours.

7/1/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

This Rental property had a slow leak in a drain line, when the plumber came to fix the leak, he opened up the drywall to access the pipe and found mold. The owner then contacted us to assess the damage. We found the mold had spread throughout the guest bathroom, living room, and master bathroom. We removed and abated all affected materials, and restored the property to preloss condition.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (808) 744-2730

Oahu Residents: We Specialize in Flooded Bathroom Cleanup and Restoration!

6/12/2019 (Permalink)

Mold can spread to adjacent walls

A bathroom can flood at any time, although flooding most often occurs during heavy rainfall. Bathrooms are inherently prone to flooding because they have multiple water supply lines and water drainage pipes. There are a number of reasons why your basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

In this particular case this bathroom’s water supply-line to the toilet had a small leak. The leak affected the wall behind the toilet and the sink. The leak was small enough that it went unnoticed for some time allowing the water to spread underneath the tile flooring. The water spread to the wall across from the toilet and sink, which was shared with the daughter’s back closet wall. The water also spread into the shared wall of the master bathroom. Since the water was not noticeable to the eye, mold was able to grow. The homeowner noticed some discoloration behind his toilet and gave us a call. Upon inspection we were able to track the water into the daughter’s closet and to their master bathroom. We performed mold remediation services which included removing affected drywall, removing the sink vanity, removing the tile flooring, and remediating the mold left on the wooden framework. After we finished the removal of all affected materials and cleaned up the areas, we called in a Hygienist to collect an air quality sample. The results came back showing a low spore count, thus passing the air quality standard which allowed the Homeowner began his remodel project on his two bathrooms.

Have Questions about Bathroom Flooding?

Call Today - (808) 744-2730

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded bathroom can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Central Honolulu and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Bathroom Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Bathroom Flooded? Call Us Today – We’re Ready To Help (808) 744-2730

Does Your Oahu Home Have A Mold Problem?

6/12/2019 (Permalink)

Materials removed to abate mold

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

This Rental property had a slow leak in a drain line, when the plumber came to fix the leak, he opened up the drywall to access the pipe and found mold. The owner then contacted us to assess the damage. We found the mold had spread throughout the guest bathroom, living room, and master bathroom. We removed and abated all affected materials, and restored the property to preloss condition.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (808) 744-2730