What our Customers say...
Water Damage Testimonials
Our water pipe behind our bathroom toilet burst and I came home from work to find my floors flooded with water. SERVPRO came out, extracted the water and couldn't have done a better job. I'm so grateful to have my home back! SERVPRO does a great job.
SERVPRO of Central Honolulu did an excellent job on our floors! Our aquarium leaked and the water went throughout our kitchen, living room and hallway. SERVPRO came in and gave us an estimate and provided lots of information. Andy was very attentive to our needs and understood what was necessary for our situation. The flooring crew was very professional and friendly. I would highly recommend SERVPRO to anyone. Excellent flooring, installation and very thorough. The price was very reasonable and the work was done on time.
Had a refrigerator ice maker line water leak that damaged our laminate flooring. Our insurance company chose SERVPRO and they came out within an hour. Seth was the technician assigned to us and he was very professional, informative, and made what I thought was a stressful situation calming. He used excellent equipment to vacuum the remaining water up and fans/dehumidifier. Day 1 they cleaned up the water. Day 2 they boxed/packed up any personal items we had in the affected rooms and removed the laminate flooring and used their fans and dehumidifier to make sure there was no water in the kitchen cabinets and drywall. Seth always called me to see how things were going and was prompt when he said we would arrive at a specific time.
The whole drying process took 6 days. With all the fans blowing and windows closed, it did make the house very hot and kitchen unusable. We just had to adjust to the process and SERVPRO was very helpful in informing us what the process was going to be like and answered any questions and concerns we had.
During the removal process, however, there was some damage done to our kitchen marble flooring as well as a minor drywall/paint damage. SERVPRO was able to solve the problem and in the end, we were pleased with the results. It was assuring to hear that they will take care of the problem and that we should not have to stress out.
Overall, we were very satisfied with the professional work that was done during and after the unfortunate damage. Highly recommend them for any restoration that may occur in your home!
Professional, knowledgeable, and courteous! A bathroom pipe burst and ruined our new bamboo and luxury vinyl flooring on the lower level. The SERVPRO crew of Honolulu Central came in, took care of business, and got rid of the mess. No one wants to need such a service, but if it happens to us again, we know whom to call. Many thanks to the entire crew!
SERVPRO of Central Honolulu was very personable, professional, informative and hard working and did I mention they do a great job!
We came to realize that it was due to the owner, Mr. Andrew Maras. How he conducts his business and how he treats his workers. He himself has been stopping by periodically to check how things have been going and if workers need a hand, he is the first one to do so and that alone gives customers a comforting feeling.
I recently had a water damage in my kitchen so I called my insurance right away and this company was recommended. Let me tell you, I am very happy with their services from the start to finish. Mind you, I am very hard to please. Thomas who did our cabinetry did an amazing job. He is a hard worker and very personable. I asked a lot of questions and he answered all of them. EJ also did an amazing job with the counter fabrication. He is a hard worker as well and friendly. Alex did a great job coordinating everything. They did exactly what I asked for. I am in love with our new kitchen. It is way beyond my expectations.